1. Returns

We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

To request a return of your order, please send us an email at: support@bridgesecure.com

2. Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at support@bridgesecure.com with details of the product and the defect.

Upon receipt of a returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

3. Exceptions

Some items are non-refundable and non-exchangeable, if mentioned in the description of the article.

4. Shipping

To return the item you purchased, please mail it to:

Bridgesecure Technologies
2055, du Moulin-des-Meres
Quebec, QC G2B 2B9
Canada

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

×
×

Cart

The Uninterruptible Power Supply acts as a power outlet that stays on even during power outages. It can be used to power BridgeSecure, your Modem and Router. It will also protect your equipment and keep your internet available during power outages (provided internet service is still on).

The WiFi Adapter is a very simple mean to replace the network cable between BridgeSecure and your Router. It is recommended if your Router is not in the same room as your Alarm Panel. It also provides added benefits of extending your network and eliminating Wi-Fi dead zones throughout your home.

Most alarm systems that are designed to communicate using a regular phone line will work with BridgeSecure. Alarm systems communicating exclusively through cellular network (GSM) are not compatible. The alarm system may require the intervention of a professional installer for reprogramming if it has never been connected to an alarm central.

Buy for $100.00 more and get free shipping