For any questions about your past orders, including returns, billing and payment: please send us an email at firstname.lastname@example.org and indicate your order or invoice number and the nature of your request.
A customer service representative will respond to your request within 24 hours between 8 a.m. and 9 p.m. (Eastern Time), Monday to Saturday, excluding holidays.
We look forward to serving you!
Otherwise we’ll be happy to help. Write to email@example.com, indicating:
1) Your phone number and the best time to call
2) The make and model of your home security system
3) The operating system and browser on the device you’re using to access the BridgeSecure site
Our technical support service will respond within 24 hours between 8 a.m. and 9 p.m. (Eastern Time), Monday to Saturday, except holidays.